TriStrata Group has recently implemented several service enhancements to reduce any ozone related disruption and improve your food safety performance.
CENTRALIZED DISPATCH DESK - SUPPORT@TRISTRATAGROUP.COM
We’ve expanded our local service team and added a central dispatch desk to provide a vital link to execute planned maintenance and expedite corrective repair. To schedule on-site service simply e-mail us at: firstname.lastname@example.org
PHONE TECHNICAL SUPPORT - (888) 379-1453
TriStrata engineers, builds and installs our ozone generators, distribution units and monitoring systems, making it a truly integrated system. Our system analysts can troubleshoot the entire system and remedy most irregularities over the phone. Many issues can be resolved in a single phone call.
To standardize support for your food safety audits all service documentation is provided to you at the conclusion of a site visit.
Our field service team keeps your hardware updated with each visit so you benefit from our latest technologies. They also assist in many firmware and software updates.